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1. What is DEHP?

A widely used plasticizer, which is primarily used in the production of polyvinyl chloride (PVC). In high dosages, it can lead to cancer. 

2. What are other names for DEHP?

Di(2-ethylhexyl)phthalate or the chemical formula C₆H₄(CO₂C₈H₁₇)_2.

3. What is the EPA drinking water standard for DEHP

0.006 mg/L 

4. What is the highest concentration sampled for DEHP in Oldsmar?

0.00082mg/L

5. When should a sample have been taken?

June 30, 2023

6. When was the city notified of the sampling violation?

July 20, 2023

7. When was a follow-up sample taken for DEHP? What were the results?

July 26, 2023.   0.00046 mg/L

8. Has the city ever had an issue with elevated DEHP?

No, in fact the DEHP levels had been so low that the facility qualified for reduced sampling of every 3 years.

9. What is the difference between a Maximum Contaminant Limit (MCL) and the Regulatory Detection Limit (RDL)?

An exceedance of the Maximum Contaminant Limit would be considered “unsafe to drink.”  An exceedance of a regulatory Detection Limit requires increased sampling frequency, where samples are required quarterly (every 3 months).  

10. How long does the city have to provide public notice of a violation like this?

1 year from the date of incidence (July 1, 2023).

11. Why did the city not immediately notify me?

The city did not have any evidence that the water supply was unsafe to drink at any time.  If water would have been unsafe, the city would have immediately notified through text messages, phone calls and door hangers.  The notifications that were required are provided for consumer confidence.

12. Why is the city required to provide noticing in so many forms.

Besides the regulatory requirements, The city is committed to transparency and providing confidence in the drinking water. 

13. What corrective measures have been taken to avoid a missed sample like this?

A comprehensive review of the water sampling procedures was conducted to identify any shortcomings.  Employees involved in the sampling process have undergone additional training to ensure proper adherence to the established protocols.  A review of the quality control checks was completed with the staff and the contract laboratory.  Enhanced quality control checks were introduced to detect any irregularities or deviations early on. The laboratory will notify staff as soon as possible of any exceedance of an RDL or MCL. This will enable prompt corrective action if any issues arise.  A designated team is now assigned to oversee the entire organics sampling process, ensuring compliance with the newly strengthened protocols. This will add an additional layer of accountability to prevent similar violations.

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1. What is ALERT Pinellas and why is it important?

ALERT Pinellas is an emergency notification service by which public safety managers can notify residents and businesses about emergencies in a variety of ways, including:

• Cellular phone
• Home phone
• Work phone
• Text message
• Email

The system is capable of sending messages only to specific neighborhoods or the entire community.  

2. Am I already included in the ALERT Pinellas database?

Only published, listed telephone numbers were automatically uploaded into the ALERT Pinellas database.

3. Do I need to create my own account?

Citizens and local businesses should create their own account to take advantage of the options that are available to the users of the service.

You can enter up to FOUR different phone numbers to be called, TWO numbers for text notifications, plus TWO email addresses.

You can also enter up to FIVE different locations to make sure you know about urgent news in the areas of Pinellas County that you care most about, such as home, work, relatives, schools, etc.

4. Can I change my options?

By creating your own account, you can change your options at any time.

5. How do they notifications work?

When a situation warrants notification to a neighborhood or the entire county, authorized system administrators will send notifications using the methods you have chosen when you created your own account.

6. What agencies will send notifications?

The ALERT Pinellas system is used by partner agencies throughout Pinellas County.  For example, you may receive a notice from Pinellas County Government, Local Municipalities (such as Oldsmar), or the Pinellas County Sheriff's Office.

7. When will ALERT Pinellas be used?

ALERT Pinellas will be used when emergency situations arise that you should know about.  Severe weather situations, missing persons, evacuation notices, fires, floods, major roadway issues, boil water notices, and active shooter situation are just a few examples of the types of situations that will necessitate an ALERT Pinellas notice.

8. Why do I need ALERT Pinellas when I have TV to keep me informed?

ALERT Pinellas provides an additional level of safety.  If the power goes out, you may not be able to depend on your TV.  However, because telephone lines are self-powered and most people now have cell phones, we can continue to keep you informed through messages delivered by ALERT Pinellas.  You should always have at least TWO ways of staying connected to receive urgent news.

9. What if my phone number or email address changes?

If your contact information changes, simply visit your profile and update your information.

10. How will I recognize an ALERT Pinellas message?

ALERT Pinellas messages will come from the phone number (727) 474-4222.

We suggest you program this number in your cell phone as a new contact and use 'ALERT Pinellas' as the contact name.

If you need to replay the emergency notification message, simply dial this number and you will be able to hear the message again.

11. What should I do if I receive an ALERT Pinellas message?

Listen carefully to the ENTIRE message.

It will be brief and will not repeat.  Follow the instructions given.  

You may receive a website address or a telephone number for further information.  

Do not hang up until you have heard the entire message or you might miss vital information.  

Do NOT CALL 9-1-1 for details.

12. If I have a cordless phone, it does not work when the power goes out. How am I going to get the ALERT Pinellas message?

There are two ways you can continue to receive telephone messages from Pinellas County through ALERT Pinellas.

1. Make sure you have at least ONE working corded telephone - and be sure the ringer is on.
2. Use the ALERT Pinellas online registration form to enter a PRIMARY phone number and an ALTERNATIVE phone number.  You can fill in the Alternative phone number with another contact number- such as your cell phone number or work number.  Entering in an Alternative phone number will cause calls to BOTH of the primary and alternate phone numbers.

13. Will ALERT Pinellas leave a message on a machine?

Yes, ALERT Pinellas will leave a message on a machine or on a voicemail.  Part of the ALERT Pinellas solution is the ability to recognize answering devices and leave the message completely in one pass. 

Also, if the line is busy, ALERT Pinellas will try again.

14. What circumstances might prohibit ALERT Pinellas from delivering a message to me?

1. If you have only cordless phones in your residence or business, the power is out and you have not registered an ALTERNATE phone number, ALERT Pinellas will not be able to contact you.
2. If your line is busy for an extended period and your calls do not forward to voicemail or an answering machine in a busy condition, ALERT Pinellas will stop calling your number.  It is best to have an ALTERNATE phone number in the calling database for these situations.
3. If you have a privacy manager on your main phone service, ALERT Pinellas will not be able to contact you unless you have registered an ALTERNATE phone number that will accept the call.

15. If a notification is sent out, is it guaranteed I will receive it if I register?

When the emergency notification is activated, the system will make several attempts to reach your registered numbers.  

Due to the emergency, phone systems (both landline and cell phone) may be inundated with calls and your provider may not be able to deliver the message. 

We do not assume legal responsibility for technical difficulties that may result in notification failures.

16. Will ALERT Pinellas cost me anything?

Pinellas County offers this service for FREE.

If you choose to receive a notice by text messages, your service provider's standard text messaging fees will apply.

17. Do I need to install software on my phone?

No.  The system uses industry standard SMS text messaging protocol to send messages to your phone.  

Your cell phone plan will need to accept text messages to work properly.

18. If I registered with ALERT Pinellas or a previous Emergency Notification System, do I need to register again?

YES.

Please register again even if you registered for ALERT Pinellas or other Emergency Notification Systems in the past.

This is an improved notification system that is used by Pinellas County, the Sheriff's Office, and municipalities.  

By creating a new account, you can benefit from the many notification options that are offered by ALERT Pinellas.

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1. Who is eligible to participate?

The Automatic Bank Draft program is open to all City of Oldsmar utility customers whose balance is current. Your monthly utility bills will automatically be deducted from your bank account five days prior to the due date.

2. Will I still receive a monthly utility bill?

Yes. The only difference is the bill will indicate “Paid by Draft” and the date it will be processed.

3. When will the automatic payments begin?

The automatic bank drafts will begin within 30 days of approval of the application.

4. What if I don’t agree with the amount on my statement?

If for any reason you do not agree with your bill, you must contact Utility Billing at (813) 855-5257 as soon as possible.

5. Is there a charge for the automatic bank draft service?

There is no charge from the City of Oldsmar for this service. Check with your financial institution regarding their fees, if any.

6. Can I pay automatically by credit card?

Yes, automatic credit card payments may be set up using our online payment portal. However, a convenience fee will be added to the automatic credit card payment each month. (beginning October 2017)

7. What if I wish to change my automatic payment method?

Contact us at least 30 days before your payment is to be processed with your new bank account information. You will then need to forward a new authorization form with the new account information to Utility Billing.

8. Is my bank information safe and secure?

Yes, the City of Oldsmar is required to keep all banking information secure and confidential.

9. What if my automatic bank draft is rejected?

If your automatic bank draft is dishonored for any reason, the City of Oldsmar will send you written notification. You must then pay your utility bill in full by cash or money order. A fee will be added to your account for each non-paid automatic transaction. The City of Oldsmar reserves the right to discontinue your participation of the Automatic Bank Draft Program if your payment is rejected. Your financial institution may also charge fees for rejected payments.

10. How do I stop participating in the Automatic Bank Draft Program?

Notify the City of Oldsmar in writing that you would like to stop automatic bank draft. Your request will become effective within 30 days after we receive your notification.

11. Who do I contact with questions or for more information?

Questions concerning this program and enrollment should be directed to Utility Billing at (813) 855-5257 or utilitybilling@myoldsmar.com.

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1. What about businesses

Businesses and non-residential sites should take steps such as posting notices at or disabling water fountains and ice machines during the Precautionary Boil Water Notice. If you provide water to visitors, customers, or employees, use commercially produced bottled water for drinking or beverage preparation (coffee). Food service operations have additional requirements from their regulatory agency.

2. Why are Precautionary Boil Water Notices issued?

Precautionary Boil Water Notices may be issued because the water system loss of power, loss of water pressure, a water main (pipe) break or another unforeseen emergency. Water pressure keeps pollutants from entering the underground pipes that bring drinking water to your house or business. The notice does not mean that the water is contaminated, it means it is possible that contaminants seeped into the pipes and affected the drinking water. Until required bacteriological testing is completed, we recommend, as a precaution, boiling tap water before consuming it to kill any potential contaminants (or by using bottled water).

3. Is Eastlake Woodlands or Hillsborough County affected?

No, those areas are not affected. If you or your neighbor received an automated message it was because our Code Red alert system picked up that phone’s prefix.

4. How long should water be boiled?

Vigorous boiling for at least one full minute is the safest and most effective method of disinfection. Fill a pot with cold water and start timing when steady streams of bubbles pop from the bottom of the pot. Water must be adequately cooled before it can be used for washing or brushing teeth. Store the boiled water in clean, covered containers. Using bottled water is also an option.

5. What if I accidentally drank tap water before I learned about the Precautionary Boil Water Notice?

Nothing has been found, this is just a precaution. If anything is found, we will issue an alert which would include the symptoms.

6. Should I use bottled water?

Water from an alternative water source is the best option during a boil water advisory. When bottled water is available, it is a good alternative to boiling water.

7. Can I wash my hands in tap water during the notice period?

Use tap water and soap for hand washing and basic hygiene, but if you are washing your hands to prepare food, use bottled or boiled water.

8. Can I brush my teeth?

Use bottled or boiled water to brush teeth.

9. Can I take a shower?

Yes. Just be careful not to drink the water while you shower or bathe. Though the risk of illness is minimal, individuals who have recent surgical wounds, are immunosuppressed, or have a chronic illness may want to consider using bottled or boiled water for cleansing until the notice is lifted. If any further questions related to surgery, transplant, open wounds, etc., please contact your physician. They know the details of your particular situation.

10. Is it okay to bathe my toddler/child?

Yes, but pay close attention so that the water is not consumed.

11. What about washing dishes?

Hand-washing dishes: Wash with hot soapy water, then use boiled water to rinse.
Dishwasher: If the hot water reaches at least 170 degrees or the dishwasher has a sanitizing cycle and includes a full dry cycle, this will be sufficient.

12. Can I use tap water for making coffee, tea, lemonade, baby formula, frozen juice, or other beverages?

No. Water intended for drinking must be boiled before using it to make beverages or use bottled water.

13. Can I use my ice maker during the notice?

Ice already in the freezer when the water pressure drops and before the Precautionary Boil Water Notice is issued is safe. When the notice is issued, turn off your ice maker. When the notice is lifted, if no contamination has been found, then you do not need to flush your ice maker before using it.

14. Does a water filter or a water softener system protect me?

No, water softeners and filtration systems catch larger molecules like sand and silt. They do not filter our micro-organisms. For under-sink filters, read the manual. If in doubt, boil.

15. Should I take the same precautions for my pets?

Yes, although pets may have a higher tolerance level, it is better to use caution and take the same preventative measures.

16. Can I use tap water to water my grass or garden?

Yes, but fruits and vegetables must be washed using boiled or bottled water before consumption.

17. If the street next to my street is under a Precautionary Boil Water Notice, will the same precautions apply to me?

No, the notice is issued only to those residences and businesses whose water has the chance of contamination.

18. When will the Precautionary Boil Water Notice be lifted?

After the water system is repaired, and the pressure is restored in the pipes to your home or business, the Precautionary Boil Water Notice will remain in effect while bacteriological tests are conducted to assure the safety of the water. The notice will be lifted (rescinded) only after the required testing proves the water is safe to drink. The rescission will be delivered the same way the original notice was.

19. Why didn’t I hear about this on the news?

All the news media were notified. Unfortunately, we can not control whether or not they broadcast the news.

20. How is the public notified?

Typically, Precautionary Boil Water Notice areas are isolated and affect only a small number of customers. In these cases, notification is provided directly to the customers.

However, there are instances when a large-scale Precautionary Boil Water Notice is issued. In these cases, where notices cannot be delivered directly to the City of Oldsmar water customers, the City will issue a Code Red Alert (reverse 911) emergency call out, along with providing information to local media and posts on the City’s web site, Facebook and Twitter pages.

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1. When must I obtain a building permit?

As per Chapter 1 of the Florida Building Code, “Any owner or authorized agent who intends to construct, enlarge, alter, repair, move, demolish or change the occupancy of a building or structure, or to erect, install, enlarge, alter, repair, remove, convert or replace any required impact-resistant coverings, electrical, gas, mechanical or plumbing system, the installation of which is regulated by this code, or to cause any such work to be done, shall first make application to the building official and obtain the required permit.”

2. How do I apply for a building permit?

Applications are available at City Hall in the office of Planning and Redevelopment and online on the City of Oldsmar’s website. Multiple applications are available depending on the scope of the work. The applications must be submitted with a description of the work as typically found on construction drawings. City staff can assist you with the application process.

3. How much does it cost for a building permit?

Building Fee SchedulePermit fees are based upon the scope of the work.

Building Permit Fee Schedule

4. Why is Pinellas County doing City of Oldsmar inspections?

The City of Oldsmar has an agreement with Pinellas County Building Department to perform all building inspections and plan reviews, operating as the Building Official for the city. In addition, 3 days a week, a Pinellas County Inspector is located in the Building Division of the Planning and Redevelopment Department to assist anyone with building questions, review plans and other building related items. All permit and plan applications are submitted and issued from the City of Oldsmar Building Division, located in City Hall.

5. How do I schedule an inspection?

When the job site is ready for inspection, use the NEW online portal to schedule or call the City of Oldsmar Inspection Request Line at 813-749-1171. Leave the permit number, the address to the job site and the type of inspection to be made. Requests made before 3:30 p.m. will receive the inspection the next working day (Monday to Friday).

6. Must I get a permit for a minor repair?

No, ordinary minor repairs may be made without a building permit provided the repairs do not include the cutting away of any wall, partition or portion thereof, the removal or cutting away of any structural beam or load-bearing support, or the removal or change of any required means of egress, or rearrangement of parts of a structure affecting the egress requirements.

7. How long is a building permit good for?

A building permit is valid for 180 days from the date of issuance or from the date of the last successful inspection. Extensions may be issued by the Building Official upon submitting a written request.

8. What are Multi-modal Impact Fees?

Multi-modal impact fees are established by the Pinellas County Board of County Commissioners, complete list of fees available online or by contacting the Planning & Redevelopment department at 813-749-1121.

9. Do all building permit applications require submission of a set of plans?

Yes, plans, sketches, or diagrams are even required for minor remodeling work or minor plumbing, electrical, and/or mechanical repairs.

10. Can I do any construction work myself?

Owners of the property acting as their own contractor must provide full time, direct on-site supervision themselves of all work not performed by licensed contractors. When building or improving 1-family or 2-family residences on such property for the occupancy or use of such owners and not offered for sale or lease, or building or improving commercial buildings, at a cost not to exceed $75,000 on such property for the occupancy or use of such owners and not offered for sale or lease.

11. How do I select a contractor?

Always get at least 3 estimates when selecting a contractor. The lowest estimate is rarely the best. Ask to see proof of the contractor’s state and county licenses, general liability insurance and workmen’s compensation insurance. Ask for at least 6 references and follow through by contacting the references and asking questions about anything that you have concerns about such as timeliness, quality, payments, coordination, and cooperation, etc.

12. What happens if my project is in a Special Flood Hazard Area (SFHA)?

You are required to meet Federal Emergency Management Agency (FEMA) regulations. Oldsmar has also adopted stricter regulations than FEMA. These stricter regulations result in lower flood insurance premiums to the citizens of Oldsmar. You are limited over a 15 year period, beginning from the start of construction of the 1st improvements to your building, not to exceed 50% of the buildings value if the building does not currently comply with Flood Zone regulations. Copies of the 50% rule and associated forms are available in our office. No variances to these regulations will be issued.

13. Why do I need a permit to install a fence?

A permit is necessary to comply with the city’s Code of Ordinances.

14. How do I register with the city as a contractor?

To register with the city as a contractor, you may register in person or online registration. You will need a copy of your PCCLB, your state license, a certificate of General Liability with the City of Oldsmar as the certificate holder, your workman’s compensation certificate and an original letter of authorization if anyone other than the qualifier will pull the permit. There is no fee to register. You may also submit all forms to building@myoldsmar.com

15. How long does it take to get a permit?

The time frame can vary depending on the type of permit and if a planning review is necessary.

16. Why do I have to fill out so many forms to pull a permit?

This is necessary to comply with our city Land Development Code and the Florida Building Code.

17. Can a homeowner pull their own permit?

Yes. The homeowner must read and sign an owner’s affidavit to be apprised of their responsibilities, such as getting work done in a timely manner, using the stated materials and calling in for appropriate inspections.

18. Can a landlord pull his own permit?

No, only a licensed contractor can pull permits and work on rental property.

19. What is a variance?

A variance is a process through which setbacks and other zoning requirements may be reduced if compliance with the requirement will produce an unnecessary hardship, practical difficulty, or unusual characteristic. Variances are not issued for building code or FEMA regulations.

20. What is a setback?

A setback is a minimum separation distance between a lot line (or right-of-way line) and a building or structure. Setbacks vary by zoning district and there are exceptions to accommodate particular lot configurations. A corner lot has 2 front setbacks.

21. What is an easement?

An easement is a right-of-way granted but not dedicated for limited use of private land for a public or quasi-public purpose within which the owner of the property shall not erect any permanent structures.  Easements can be seen on the Plat of the subdivision or on an individual survey for the property

22. Do I need a permit to have a garage sale?

Yes. A no fee garage sale permit is required to hold a garage or yard sale. There is a limit of 2 garage / yard sales per year per property. It is illegal to place a sign in medians and right-of-way or to tack signs on utility poles or trees to advertise the sale. One sign is permitted on the property where the sale is occurring and up to 3 off-site placed directional signs are permitted with the approval of those property owner(s). Contact the Building Division for the permit.

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1. What are the services and responsibilities of the City Manager?

The City Manager serves as the chief executive and administrative officer of the city and serves as the Mayor and City Council’s chief advisor. The City Manager prepares the annual budget and carries out all policies set by the Mayor and Council. He/she is also responsible for appointing and supervising all department directors.

2. How is the City Manager appointed and how long does he/she serve?

City Manager candidates are appointed and voted by City Council votes. The City Manager term is also at the discretion of the City Council.

3. If I have a problem, whom do I contact?

Call the city’s main number at 813-749-1100, and the receptionist will direct you to the correct department. You can also fill out our online form.

4. How would I receive City Council and Board meeting notifications?

You can subscribe to receive notifications of official meetings that interest you.  It only takes a few moments – all you need is an email address to register and then validate your subscription to begin the process. Click HERE to begin the process.

5. Where can I find City Council and Board meeting agendas and minutes?

You can find meeting agendas and minutes on our organized website page, which is broken down by City Council and City Advisory Boards.  Click HERE to view the options available.

6. How am I able to watch City Council and Board meetings?

City Council and Board meetings are livestreamed on the City of Oldsmar's official YouTube Channel.  You can subscribe to the channel to receive notifications of upcoming LIVE sessions by creating a YouTube account.  All videos are archived and added to their appropriate Playlists.

Click HERE to subscribe and watch the meetings.

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1. What is resilience?

Resilience is the capacity of individuals, communities, and systems to survive, adapt, and grow in the face of stress and shocks and even transform when conditions require it.

2. What is mitigation?

Mitigation is the action of reducing the severity of something. Climate mitigation is taking action to reduce the effects of climate change on infrastructure and systems.

3. What is adaptation?

Adaptation is the act or process of changing to better suit a situation. Climate adaptation involves adjusting environmental, social, and/or economic systems in response to actual or expected changes in climate conditions and their effects.

4. What is the difference between weather and climate?

Weather is the mix of events that happen daily in our atmosphere. Localized conditions (humidity, wind, temperature, etc) affect the atmosphere to create different weather conditions in individual locations around the globe. Weather is the short-term effects on the atmosphere.

Climate is the long-term trends in weather. Scientist average weather over 30 year periods to determine the climate trends for a location or region. Climate looks across all seasons and helps you predict what the weather will be like during different times of the year.

A simple way to think about it is: weather tells you what kind of clothes to wear today and climate tells you what kinds of clothes to have in your closet.

5. What is climate change?

Climate Change is a term often misunderstood. Climate change in its most basic form is the long-term change in average weather patterns. Scientists calculate climate averages over a 30 year period to determine trends and predict future conditions based on these long-term trends. Though significant changes in climate have occurred throughout Earth’s history, the rate at which those changes occur will have affect our quality of life.

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1. What is considered a “nuisance”?

Weeds, grass or undergrowth that grow to a height of 12 inches or more above the ground. Accumulation of rubbish, trash, refuse, junk and other abandoned materials, metals, lumber or other things.

Any condition which provides harborage for rats, mice, snakes and other vermin.

2. Who maintains the area between the sidewalk and the street?

It is the responsibility of the owner, tenant, or agent for the maintenance of parkway and right-of-way areas outside the property line contiguous to the property.

3. My neighbor has an unlicensed car parked in the driveway. What can be done?

A vehicle without a license plate is classified as an inoperable vehicle and will be investigated. You can call (813-749-1129), email code enforcement officer, or use the Report a Code Violation Form to report this issue.

4. The neighbor’s dog is barking, what can I do?

Call the County’s Animal Services at 727-582-2600 to report the problem. After normal hours of operation you can call the Sheriff’s non-emergency number at 727-582-6200.

5. What is the leash law for my pet in the city?

Any pet running at large and not constrained by leash or full voice command is considered a public nuisance. Owners will be responsible for payment for impounding and subject to fines imposed by Animal Services. Owners are responsible for removing defecation while walking their animals.

6. Can I bring my dog to the beach or park?

Not unless there is a sign permitting animals at the park or beach.

7. How many cats and dogs can I have?

There is no limit to the number of domestic animals allowed at a residence. However, there can be no breeding or kenneling of animals for profit with first obtaining a Home Based business tax receipt which verifies that this business can be operated at your home location.

8. My neighbors are having a party and being extremely loud. Who do I call?

Loud music, parties and other “disturbances of the peace” should be reported to the Sheriff’s non-emergency number at 727-582-6200.

9. Can I store a boat or recreational vehicle at my house?

Boats, trailers, and recreational vehicles may be kept at residences provided they are in a side or rear yard. Some exemptions are allowed, with a filing of a hardship request on a Parking Exception form with the city. To obtain the Parking Exception form, contact Planning and Redevelopment at 813-749-1121.

RV Parking Exception application

10. Do I need a permit for a block party?

Yes. Temporary Use Permits are required for activities such as races, walkathons, charitable sales, art shows and festivals, erection of tents, block parties, road closings and any other situations which are outside the normal scope of permitted activities for a location, or which may have some impact on the community. Permits are also required for private activities at city facilities, such as races, concerts, weddings, private parties, and other similar gatherings not sponsored by the city. Call the Leisure Services Department at 813-749-1260 for events held in parks or other city facilities. For all other special events or general information, call the Planning and Redevelopment Department at 813-749-1121.

11. Why did i get a parking ticket from the city? I have always parked in that area and have not had any problems before.

A citation is issued if there are signs indicating a no parking area, restricted area, such as handicap parking or a fire lane, parking a vehicle with an expired tag on a street/right-of-way or over a sidewalk (not in the driveway area). The Code Enforcement division is enforcing these types of parking violations.

12. What areas of the city are subject to parking tickets?

All areas that are accessible to the general public.

13. How do I fight/contest a parking ticket?

If you intend to contest a parking ticket, call the Pinellas County Traffic Court information line at 727-464-4977 for instructions on this process.

14. Why can't I pay for my parking ticket at City Hall?

The citation is recorded through the Pinellas County Court system, which administrates the entire process once the ticket has been written.

15. I have a Handicap Placard, why did I get a parking ticket for illegally parking in a handicap spot?

The placard may not have been visible (or displayed) at the time the citation was issued. If a valid handicap placard is available for the vehicle/owner/passenger that was cited, contact the Pinellas County Traffic Court at 727-464-4977 for information on correcting or cancelling the citation.

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1. What is a Community Redevelopment Agency?

The activities and programs offered within a Community Redevelopment Area are administered by the Community Redevelopment Agency. The City of Oldsmar City Council acts as the Community Redevelopment Agency Board. The district must maintain separate trust funds, and expend those funds only in the district.

2. What is a Community Redevelopment Area or District?

Under Florida law (Chapter 163, Part III), local governments are able to designate areas as Community Redevelopment Areas when certain conditions exist. Since all the monies used in financing CRA activities are locally generated, CRAs are not overseen by the state, but redevelopment plans must be consistent with local government comprehensive plans. Examples of conditions that can support the creation of a Community Redevelopment Area include, but are not limited to: the presence of substandard or inadequate structures, a shortage of affordable housing, inadequate infrastructure, insufficient roadways, and inadequate parking. To document that the required conditions exist, the local government must survey the proposed redevelopment area and prepare a Finding of Necessity. If the Finding of Necessity determines that the required conditions exist, the local government may create a Community Redevelopment Area to provide the tools needed to foster and support redevelopment of the targeted area.

There are currently 178 Community Redevelopment Areas in the State of Florida, including the City of Oldsmar Community Redevelopment Area.

3. What is a Community Redevelopment Plan?

The Community Redevelopment Agency is responsible for developing and implementing the Community Redevelopment Plan that addresses the unique needs of the targeted area. The plan includes the overall goals for redevelopment in the area, as well as identifying the types of projects planned for the area.

Examples of traditional projects include: streetscapes and roadway improvements, building renovations, new building construction, flood control initiatives, water and sewer improvements, parking lots and garages, neighborhood parks, sidewalks and street tree plantings. The plan can also include redevelopment incentives such as grants and loans for such things as façade improvements, sprinkler system upgrades, signs, and structural improvements. The redevelopment plan is a living document that can be updated to meet the changing needs within the Community Redevelopment Area; however, the boundaries of the area cannot be changed without starting the process from the beginning.

4. What is Tax Increment Financing?

Tax Increment Financing (TIF) is a unique tool available for redevelopment activities. It is used to leverage public funds to promote private sector activity in the targeted area. The dollar value of all real property in the Community Redevelopment Area is determined as of a fixed date, also known as the “frozen value.” Taxing authorities, which contribute to the tax increment, continue to receive property tax revenues based on the frozen value. These frozen value revenues are available for general government purposes. However, any tax revenues from increases in real property value, referred to as “increment,” are deposited into the Community Redevelopment Agency Trust Fund and dedicated to the redevelopment area.

It is important to note that property tax revenue collected by the School Board and any special district are not affected under the tax increment financing process. Further, unlike in some states, Florida taxing entities write a check to the CRA trust fund, after monies are received from the tax collector.

The tax increment revenues can be used immediately, saved for a particular project, or can be bonded to maximize the funds available. Any funds received from a tax increment financing area must be used for specific redevelopment purposes within the targeted area, and not for general government purposes.

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1. What is the hardness of the water?

The City of Oldsmar water is much softer than water that was previously purchased from Pinellas County. Hardness levels range between 30-40 milligrams per liter (mg/L) or parts per million (ppm). This is equivalent to 3-4 grains per gallon.

2. Do I still need a water softener?

Having a water softener is a personal preference and is up to the individual. You may need to adjust your water softener to the current hardness levels.

3. Should I be concerned about lead?

The city tests for lead and copper at residences in the distribution system, as mandated by the Florida Department of Environmental Protection (FDEP) and the United States Environmental Protection Agency (EPA). Lead and copper test results have been historically low for Oldsmar, and, as such, the FDEP and EPA have granted reduced monitoring for our system. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure are available at  https://www.epa.gov/ground-water-and-drinking-water/basic-information-about-lead-drinking-water.

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1. Will I be able to give my input before any future development is approved?

Absolutely.  The City of Oldsmar is committed to the public planning process.  Before a Development Agreement is considered by the City Council, a public meeting will be held to hear from Oldsmar's residents.

Just to clarify - A Development Agreement will be required for any new vertically integrated mixed-use development.  Development Agreements are entered into by the City and a developer to expressly define a development project’s rules, regulations, commitments, and policies for a specific period of time. The purpose is to strengthen the public planning process by encouraging private participation in the achievement of comprehensive planning goals and reducing the economic costs of development. A development agreement reduces the City's risks associated with development. 

The City's Land Development Code, Section 14.7 defines a specific process for the execution of a Development Agreement, which includes 6 agenda items at public meetings, where citizens can comment.  Click here to read.

2. How can I find out about upcoming meetings?

There are so many ways for you to keep up-to-date and informed. Here are some of the ways we promote the City Council meetings:

PRINT/MISC

• SUBSCRIBERS receive City Council meeting agendas and packets (release on the Friday prior to a meeting) - CLICK HERE to Subscribe
• PUBLIC NOTICE AGENDA posted at City Hall as required by Florida Statute 286
• PUBLIC HEARING NOTICES are published in the Tampa Bay Times 
• EXPERIENCE OLDSMAR MAGAZINE lists Council Work Session / Council Meeting weekdays/times (copies mailed to Oldsmar residents, available at City Hall, Library)
• ANNUAL QUICK GUIDE lists Council Work Session / Council Meeting weekdays/times (available at City Hall, Library)
• CITY ENTRY SIGNS place reminders of Council Meetings in City’s 5 locations
• POSTERS list Council Meeting weekday/time and are displayed at City Hall, Library, Cypress Forest Recreation Center, Council Chamber

DIGITAL

• MEETING CALENDARS are posted on the City's website - click HERE to view
• PUBLIC NOTICES are placed on the City's Website - click HERE to view 
• CITY MONTHLY E-BLAST lists all monthly meetings  - Click HERE to subscribe
• OLDSMAR IN A MINUTE - weekly reminder of upcoming events and meetings - Click HERE
• GOOGLE MY BUSINESS for City of Oldsmar, FL - Gov lists events for Council/Board meetings - Click HERE to view
• MEETING REMINDERS distributed week prior to meetings on Facebook, Twitter, Instagram
• MEETING DAY REMINDER distributed on Facebook, Twitter, Instagram
• FACEBOOK EVENTS posted 2 weeks prior to public meeting 
• LIVE STREAMING of Council Work Sessions / Meetings on the City's YOUTUBE CHANNEL - click HERE to subscribe

CLICK HERE to Follow the City on Facebook

CLICK HERE to Follow the City on Instagram

CLICK HERE to Follow the City on Twitter

CLICK HERE to Subscribe to the City Podcast

3. What are the advantages to this change? Why is residential density important?

Currently, the City's regulatory documents do not provide an incentive for vertically integrated mixed-use developments.  To encourage these kinds of developments, this incentive will allow a higher number of residential units that could be built on the higher floors, but only with a Development Agreement (see below).  By offering an increase in the number of residential units per acre allowed in this type of development, these changes will offer an incentive to build residential rather than the higher density commercial currently allowed in the zoning district.

A vertically integrated mixed-use building is a single building which accommodates multiple land uses, with more active uses (e.g., retail commercial) established at ground level and less active uses (e.g., residential, office) on higher floors.

This type of use, along with an increase in residential density, has many benefits to Oldsmar:

• Provides an incentive to increase residential population rather than create a commercial corridor
• Creates additional housing options for residents
• More units per acre encourages the inclusion of smaller, more affordable units
• Attracts younger affluent population
• Everyone walking by the shops or living nearby becomes a potential customer
• Reduces cost to maintain public infrastructure
• Reduces environmental footprint
• Helps to attract new employers 
• Positions residential population above the ground floor, reducing risk to flood exposure

A Development Agreement will be required for any new vertically integrated mixed-use development.  Development Agreements are entered into by the City and a developer to expressly define a development project’s rules, regulations, commitments, and policies for a specific period of time. The purpose is to strengthen the public planning process by encouraging private participation in the achievement of comprehensive planning goals and reducing the economic costs of development. A development agreement reduces the City's risks associated with development. 

The City's Land Development Code, Section 14.7 defines a specific process for the execution of a Development Agreement, which includes 6 agenda items at public meetings, where citizens can comment.  Click here to read.

4. What is a Development Agreement?

A Development Agreement will be required for any new vertically integrated mixed-use development.  Development Agreements are entered into by the City and a developer to expressly define a development project’s rules, regulations, commitments, and policies for a specific period of time. The purpose is to strengthen the public planning process by encouraging private participation in the achievement of comprehensive planning goals and reducing the economic costs of development. A development agreement reduces the City's risks associated with development. 

The City's Land Development Code, Section 14.7 defines a specific process for the execution of a Development Agreement, which includes 6 agenda items at public meetings, where citizens can comment.  Click here to read.

5. What area will this affect in the Town Center Code?

The text amendment to the Town Center Code will only be applied in the zoning district identified as TCCR (Town Center Commercial Residential). This zoning district is identified in dark grey below.  It is located adjacent to a very heavily traveled roadway and is in a designated Activity Center.  It is also a zoning district within the City's designated Community Redevelopment Area.  

 

6. I have seen photos of a developer project downtown. Is this what the Council is voting on?

No.  The City Council will be considering approval of the First Reading of two Ordinances that will encourage an additional type of use, called a vertically integrated mixed-use, to be allowed under certain conditions.  Any developer wishing to include a vertically mixed- use element could receive an incentive to provide additional residential with a Development Agreement. If applied, this incentive will foster increased residential opportunities rather than higher density commercial currently allowed.

Development Agreements are entered into by the City and a developer to expressly define a development project’s rules, regulations, commitments, and policies for a specific period of time. The purpose is to strengthen the public planning process by encouraging private participation in the achievement of comprehensive planning goals and reducing the economic costs of development. A development agreement reduces the risks associated with development.  

The City of Oldsmar is committed to the public process.  Before a Development Agreement is considered by the City Council, a public meeting will be held to hear from Oldsmar's residents. in addition, the City's Land Development Code defines a specific process for the execution of a Development Agreement, which includes 6 agenda items at public meetings. 

7. What type of uses and density are allowed at the City Hall site now? I heard that only professional offices were going to be allowed?

The site located next to City Hall is in the TCCR (Town Center Commercial Residential) zoning district.  Currently, without an incentive to construct a vertically integrated mixed-use building, a 5-acre site could support: 

- 6 story building (up to 75 feet in height)

- 150 residential units (about 211,000 sq. ft.), and  217,000 sq. ft. of commercial space

Please note this change would provide an incentive to build a higher number of residential units rather than a higher amount of commercial presently allowed.

The City of Oldsmar's Town Center Code articulates the uses allowed in the TCCR District. The currently permitted uses are as follows:

TCCR 3.7.2. - Permitted uses.    

1. Retail sales and service establishments.

2. Retail centers.

3. Transient accommodations, not to exceed 80 units per acre. Increases in density, accompanied by a Development Agreement, may be permitted subject to approval of a Countywide Plan Map amendment permitting the density increase.

4. Restaurants, except drive through.

5. Financial institutions and banks, except drive through.

6. Professional services, including medical, dental and optical offices, real estate, travel agencies, brokerage houses, office supplies.

7. Business services, including advertising, employment services, management and consulting services, and similar uses.

8. Commercial recreation including the following :

a. Health clubs and spas. 

b. Movie theaters and multiplexes, except drive in.

c .Bars and nightclubs, with or without music, live or recorded

d. Amusement arcades within completely enclosed buildings.

9. Civic and assembly uses, whether public or private, including offices, libraries, galleries, performing arts theaters, museums and similar uses and associated ancillary uses.

10. Mixed use development.

11. Parking lots and parking structures, whether public or private; provided, however, that parking structures shall be of a closed construction type only and that said structures shall comply with architectural standards set forth in Article V and the accompanying Architectural and Design Pattern Book of this Code.

12. Automobile rental businesses may be permitted as an accessory use so long as that business is located within a transient accommodation use, provided that long-term parking and marked reserved spaces of rental vehicles be prohibited.

13. Transit stops.

14. Places of worship.

15. Brewpubs, provided the following standards are met:

a. No outdoor storage shall be permitted.

b. All malt, vinous, or distilled liquor production shall be within completely enclosed structures.

c. By-products or waste from the production of the malt, vinous, or distilled liquor shall be properly disposed of off-site.

d. All mechanical equipment, visible from the street or adjacent to residential uses, shall be screened using architectural features consistent with the principal structure.

(Ord. No. 2018-02, § 17, 2-6-18; Ord. No. 2018-14 , § 11, 11-6-18)

8. Does this allow a height increase?

No.  The current zoning, TCCR (Town Center Commercial Residential) allows a height of 75' in 6 stories.  

9. Is the City approving a 5-story high-rise apartment complex?

No. Currently, the City Council is considering ordinances to create a framework to give an incentive to allow vertically integrated mixed-use development.  This would provide an incentive that allows a higher number of residential units rather than the higher-density commercial presently allowed in the Town Center Commercial Recreation (TCCR) zoning district.

If these ordinances are adopted, a Development Agreement will be required for any new vertically integrated mixed-use development.  Development Agreements are entered into by the City and a developer to expressly define a development project’s rules, regulations, commitments, and policies for a specific period of time. The purpose is to strengthen the public planning process by encouraging private participation in the achievement of comprehensive planning goals and reducing the economic costs of development. A development agreement reduces the City's risks associated with development. 

10. Will the impact (traffic, water, sewer, etc.) of a specific development be addressed?

Absolutely, but the City does not yet have a detailed submission from a Developer to review.

Through the Development Agreement and Site Plan review process, the City's Technical Review Committee, also know as the TRC, reviews the site plan to ensure compliance to the City's Code of Ordinances, including the City's  Concurrency Management System and Mobility Management.

A concurrency management system (CMS) is a program developed to ensure that public facilities and services needed to support development are available concurrent with the impacts of development. Prior to the approval of a site development plan or issuance of a building permit, the CMS shall ensure that the adopted Level of Service standards for municipal services are maintained. 

Concurrency shall mean that public facilities and services shall be available at the time of development impact, that development will not degrade levels of service (LOS) for services as adopted in the City's Comprehensive Plan, and that development orders or development permits shall not be issued if development will degrade levels of service. For the purpose of concurrency, public facilities and services include the following for which level of service standards have been adopted: potable water, sanitary sewer, solid waste, parks and recreation, drainage and public schools.

For the purposes of Mobility Management, traffic impact assessments are reviewed to determine what impacts and facilities are needed for a specific development.

11. Will the residents have access to the financial terms of the agreement for city-owned property?

Yes.  Any Purchase and Sale of city-owned property is approved by City Council before its disposition.  In the case of the two properties located downtown, the Purchase and Sale agreements become part of the required Development Agreement.

12. Has the City considered the carbon footprint of the additional density and traffic?

One of the benefits cited of increased residential density is the reduction of the environmental footprint , including carbon emissions, and traffic as compared to the traditional urban sprawl type of development.  

To address the impact, the City's Technical Review Committee reviews the site plan to ensure compliance to the City's Code of Ordinances, including the City's  Concurrency Management System and Mobility Management. 

A concurrency management system (CMS) is a program developed to ensure that public facilities and services needed to support development are available concurrent with the impacts of development. Prior to the approval of a site development plan or issuance of a building permit, the CMS shall ensure that the adopted Level of Service standards for municipal services are maintained.  

Concurrency shall mean that public facilities and services shall be available at the time of development impact, that development will not degrade levels of service (LOS) for services as adopted in the City's Comprehensive Plan, and that development orders or development permits shall not be issued if development will degrade levels of service. For the purpose of concurrency, public facilities and services include the following for which level of service standards have been adopted: potable water, sanitary sewer, solid waste, parks and recreation, drainage and public schools.

 For the purposes of Mobility Management, traffic impact assessments are reviewed to determine what impacts and facilities are needed for a specific development.

13. Is the CRA Code for allowable businesses on course to be changed? Is it possible to change it? If so, should we be working on this item BEFORE a density change?

There has been no formal request to change the permitted uses (allowable businesses) within any of the Town Center Code Zoning Districts. Any such text change to the permitted uses is considered a Text Amendment.  The process and standards for approval are outlined in the Land Development Code.  

https://library.municode.com/fl/oldsmar/codes/code_of_ordinances?nodeId=PTIIILADECO_ARTIIIADEN_3.13TEAM

As the proposed text amendments do not address any expansion or restriction of permitted uses, the two are not related, so the timing wouldn’t matter.

 

14. If we can change code for allowable businesses from Park Blvd to St Petersburg Dr, will the currently existing businesses be grandfathered in?

Since there has been no text amendment submitted and the last part of this question references two different zoning districts, it is difficult to answer.  If a change were to restrict the current permitted uses, then those newly restricted businesses may be considered a legal non-conforming (grandfathered) use.  

15. Has the city hired a commercial appraiser to determine the fair market value of the vacant land?

Yes.

16. Is there a time frame that we must reply to Woodfield by? either in writing or verbal?

There is no set timeframe. Presently, the City Council has authorized the City Manager to negotiate with Woodfield Development, and the City Manager is currently in negotiations.

In the event that the City Manager and Woodfield Development negotiate the terms of a mutually acceptable Development Agreement, the essential terms of that Development Agreement will be presented in an outline form to the City Council for consideration.  The City Council will determine whether to proceed further with the completion of the Development Agreement by vote of not less than three members of the City Council, and direct the City Attorney to draft the legal documents associated with the Development Agreement for further consideration by the City Council.

The City’s Land Development Codes outlines the process for a Development Agreement in Section 14.7.

 

17. Does Woodfield plan on building out some of the retail space to house a restaurant (or two or three)?

The City Manager is currently in negotiations with Woodfield Development concerning the details of the project. 

18. What percentage of the total land will be dedicated as a park?

While the site plan is not yet finalized, the concept plan dedicated about 2 acres, or 30% of the site.

19. Will Oldsmar residents have access to any part of the apartment complex?

The City Council has received a proposal for a vertically integrated mixed-use building on the site next to City Hall, not an apartment complex.  However, The City Manager is presently in negotiations with Woodfield Development regarding the details of the project.

20. Have we discussed with Woodfield the possibility of putting a roof top restaurant on the top of the parking garage so that the public has access to it?

The City Manager is presently in negotiations with Woodfield Development regarding the details of the project.

21. Have we ever approached Woodfield about a compromise on the density? Usually in negotiations, a developer will ask for more than he needs, assuming it will be scaled back.

The City Manager is presently in negotiations with Woodfield Development regarding the details of the project.

22. What active role is the city currently playing in bringing businesses to ALREADY EXISTING spaces?

The City has initiated several efforts to support the expansion of businesses to the Community Redevelopment Area.  These have included physical infrastructure, grant programs, and general business recruitment and assistance programs.

Physical infrastructure efforts included the installation of streetscape, signage, lighting, public art, and the replacement of a large watermain. The City also renovated the former Oldsmar Bank Building and constructed the Oldsmar Public Library in downtown to create activity and an attractive space.

In addition to physical infrastructure, the City has two active grant programs to stimulate and leverage investment:

• A Business Property Improvement Grant provides funding to help facilitate the establishment of new businesses and aide in increasing the occupancy rate for existing structures.
• A Residential Paint-up, Fix-up Program is available to residential properties, making the area more attractive to potential businesses.

The City also actively recruits and provides programs to help retain businesses in coordination with the Upper Tampa Bay Chamber of Commerce and Pinellas County Economic Development Department.  The City has a formal relationship with the Upper Tampa Bay Chamber of Commerce to provide general business assistance to both prospective and existing businesses, engage with business community stakeholders, and actively participate in regional efforts to seek solutions to the lack of skilled employment base.  To further the recruitment of businesses to Oldsmar, the City actively recruits prospective businesses in coordination with both the Pinellas County Economic Development Department and the Upper Tampa Bay Chamber of Commerce.

23. If codes can be changed to reflect the businesses we want, can we then partition into smaller pieces - with businesses/developers for smaller areas? Can we put a park in the middle?

The City Manager is presently in negotiations with Woodfield Development regarding the details of the project.  There are no plans to parcel the site to individual owners at this time.

24. How much parking in the proposed garage will be for the general public? Also, on "event" days will this be enough or will we still have overflow parking down side streets?

The City Manager is presently in negotiations with Woodfield Development regarding the details of the project. It is anticipated that the parking garage will be sufficient to accommodate the parking needs of the entire site.

25. How many cars do we currently get at events held at RE Olds park?

We have no data relating to the number of cars at an R.E. Olds park event.

26. Is there a plan to put a "flood control" area as part of the park?

Any development on the site will be required to have sufficient stormwater treatment. It may be worthy to note that vertically integrated mixed-use buildings are advantageous to the location of residential units as it pertains to flooding and storm surge because the units are located at a higher elevation.

 

27. Could we partner with Washington Square LLC who owns the empty parcels at Washington and State for a smaller parking garage there? (assuming no apartment building).

This project only relates to city-owned property.  

28. A density increase could mean that Washington Square could also turn in to a high density, 5 story building, correct?

All properties located within the Town Center Commercial Residential zoning district would be eligible for a proposed incentive, if they submit a development proposal, provided they meet the criteria established under Section 4.2.3.6 of the Countywide Rules, revised Coastal High Hazard Standards (CHHA) requirements, and Town Center Regulations. An incentive for a vertically integrated mixed-use building would be available with a Development Agreement.

29. Could we just increase density for the triangle area owned by B & H Properties?

Changing just one area that grants a special privilege to an individual property owner is not supported, and is inconsistent with the Land Development Code and Comprehensive Plan.     

30. If density increases, that area of Tampa Rd owned by Murray Motive, Pest Bear and Gulf Stream Pools would also be included, correct? Have they requested a density increase too?

All properties located within the Town Center Commercial Residential zoning district would be eligible for a proposed incentive, if they submit a development proposal, provided they meet the criteria established under Section 4.2.3.6 of the Countywide Rules, revised Coastal High Hazard Standards (CHHA) requirements, and Town Center Regulations.  An incentive for a vertically integrated mixed-use building would be available with a Development Agreement.

31. Has the city discussed where the access pt would be? If the access pt would be an expanded version of the turn on to Washington Ave from Tampa Rd, I'm assuming that would require state approval?

Any modifications to the State system of roadways (Tampa Road and SR580) will require approval by the Florida Department of Transportation.

32. If access can’t be put on Tampa Rd, would Woodfield, or any other developer still be interested? I would assume that they would need access from Tampa Rd instead of State Street, is that correct?

We cannot speak to the mindset of other developers about their potential interest.

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1. How do I report an emergency where I need the Fire Department, an ambulance, or the Sheriff’s Department?

Always dial 911 to report any emergency. All 911 calls in Pinellas County are answered by the Pinellas County Emergency Communications Center. If the Fire Department or an ambulance is needed, the communications center dispatches the closest units to the incident. If the call is for law enforcement, the caller is transferred to the appropriate law enforcement dispatch center. In Oldsmar, that agency is the Pinellas County Sheriff’s Department. If you need to speak with a sheriff’s officer but no emergency exists, you may call the Pinellas County Sheriff's Department at 727-582-6200 and request an Oldsmar deputy.

There have been some instances when a resident has called the fire station’s non-emergency business telephone number to request assistance or driven to the fire station for treatment of a medical emergency. We want to discourage people from doing this as often times the firefighters are away from the station performing inspections, testing fire hydrants, or training.

2. When a call is made to 911, how long before emergency help arrives?

The average response time of the City of Oldsmar Fire Rescue to all types of emergencies is 4 minutes and 30 seconds with the city’s geography, the time of day, weather, and roadway configurations all affecting response times. Those residents or businesses located farther from the fire station will see a longer response time in most cases. In communities that have traffic calming devices such as speed humps, the Fire Department’s response times are slowed approximately 15 seconds for each speed hump encountered.

3. If Oldsmar Fire Rescue units are on a call and another 911 call is received, who responds?

Thanks to a long standing automatic aid agreement between all of the fire departments within Pinellas County and the centralized dispatching center, all 911 calls for service are responded to promptly by the next closest fire / EMS crew. For Oldsmar residents, that would mean units from Safety Harbor, East Lake Palm Harbor, or Clearwater would be responding when Oldsmar Fire Rescue units are on other calls or out of service for training.

4. Why do an Oldsmar fire truck and a Sunstar ambulance respond to medical calls?

The City of Oldsmar Fire Rescue staffs its emergency apparatus with cross trained firefighter paramedics who serve as the Advanced Life Support first responders to 911 calls for medical assistance, rescues and vehicle crashes. The Pinellas County ambulance service, Sunstar, is also dispatched to provide patient transport to the hospital if necessary. The ambulance is staffed with a paramedic as well and is capable of taking over patient care from the Fire Department. In serious cases, the fire rescue paramedic may ride in the ambulance to the hospital as well to lend assistance. This system provides the fastest response to those in need and allows the fire rescue unit to be available to respond to the next emergency call.

5. When I was transported to the hospital, why wasn't I taken to the hospital of my choice?

Emergency personnel try to accommodate the patient's or the patient’s family's request of hospital destination, but many times this is not an option due to the patient's condition. Pinellas County EMS system protocols may dictate that the patient be transported to the closest hospital facility or a facility capable of providing specialized treatment. In some cases, paramedics in the field will be directed by Pinellas County EMS medical control staff to transport to a different hospital due to emergency department closures caused by patient overloading. In all instances where the hospital transport destination is not what the patient or family desired, the paramedics will discuss these issues with the patient and family.

6. How do the firefighters know when they have an emergency call?

Every firefighter on duty is assigned a pager which is activated by the Pinellas County Emergency Communications Center when there is an emergency call. Inside the fire station, an alerting device is activated and computer aided dispatch printouts are generated. The firefighters hear the verbal information from the dispatcher and take the printed call information with them as they respond. There are also mobile data computers in the emergency apparatus that also have received the emergency call information and display the incident location on a map for the crew to reference.

7. How many people work for the City of Oldsmar Fire Rescue?

The department is staffed with 20 personnel filling various roles and responsibilities. They include an administrative staff of the fire chief, administrative assistant, 1 fire inspector,1 training officer,  and a paramedic EMS coordinator. The administrative staff works a standard Monday through Friday 40-hour work week.

The rest of the staff is comprised of firefighter paramedics, firefighter EMTs, and officers. The firefighters work a 56-hour work week shift schedule of 1 24-hour work period followed by 2 days off. There are a total of 5 personnel assigned to each shift.

8. What type of education or certification is needed to become an Oldsmar firefighter?

Employment candidates must be a State of Florida certified firefighter and also hold a state EMT certification. Visit the Fire Department Employment website for a full description of the certifications required, the job descriptions, and testing procedures. For those just starting out and in need of educational opportunities, both St. Petersburg College and Hillsborough Community College offer firefighter and EMT course offerings.

9. Does the fire department have any volunteer firefighting opportunities?

The City of Oldsmar does not have a volunteer firefighter program.

10. Is it possible to get a tour of the fire station and see the fire trucks?

We are pleased when we get visitors to the fire station, and we are very proud to provide a tour of our fire station and the fire apparatus. We encourage families, scouting troops, and day care groups to schedule a tour in advance to ensure that staff will be available to guide the tour and answer any questions that you may have. Just call 813-749-1200 to schedule your tour.

11. Will you inspect my fire extinguisher?

If you are a resident and would like us to take a look at your home fire extinguisher to see if it needs replacing, just give us a call at 813-749-1200, and we will schedule a time to meet with you at your home or at the fire station. If you are a business, Florida law requires that your fire extinguishers be inspected annually by a licensed fire extinguisher company. During routine fire inspections, Oldsmar fire inspectors will check the fire extinguishers tag for compliance.

12. Does the Fire Department offer any public education courses such as CPR?

Yes, the City of Oldsmar Fire Rescue offers several educational opportunities to help residents and businesses better able to cope with emergency situations. They include CPR, First Aid, fire extinguisher use, and babysitting safety. If you do not see a convenient class offered, visit our calendar often as new courses may be posted. If you have a group and would like to schedule a course, please call us at 813-749-1200, and we will coordinate with your group on a training date.

13. Do you inspect the installation of baby car safety seats?

Yes, 1 of our technicians trained in safety seat installation can assist you on Tuesdays and Thursdays from 8 to 9 a.m. and 3 to 4 p.m. Since these same firefighters may be called away to an emergency, we request that you please call ahead at 813-749-1200 to check their availability. We do not make appointments, so you must call shortly before the designated times. There is no fee for this service, but we do ask that you consider donating some canned goods for the Oldsmar Cares Food Pantry.

14. Does the Fire Department do home fire safety inspections?

Absolutely! Call the fire station at 813-749-1200 to schedule an appointment for a free courtesy inspection.

15. What is the city's ISO Public Protection Classification?

The City of Oldsmar has received a Class 3 Public Protection Classification from the Insurance Services Office, Inc. (ISO). This puts the city's fire suppression capabilities in the top 3% of all fire service agencies nationally. The ISO utilizes its Fire Suppression Grading Schedule to examine 3 major features of a community's ability to provide fire suppression services, including fire alarm and communications capabilities; Fire Department staffing and equipment; and the water supply system, including water storage, pumps, mains, and hydrants.

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1. Do I need a permit for a golf cart?

If the golf cart is operated on city streets, a valid permit is voluntary.

2. Can I drive a golf cart on the sidewalk or trail?

No, golf carts are prohibited from use on the City trail and sidewalks.  Golf carts cannot be operated on any portion of the right-of-way of city, county or state roads, except the paved portion of said streets and designated parking lots.  Additionally, they cannot be operated on portions of city lands, spurs and extensions of the trail, public golf course, or private land.  When approved by the city manager, golf carts may be allowed during special events in City parks.

3. Do I need a driver's license to operate a golf cart?

Under the new law, House Bill 949, golf cart drivers under the age of 18 must be at least 15 with a learner's permit or 16 with a driver's license. Additionally, anyone who is 18 or older must have a valid government-issued ID to drive golf carts. House Bill 949 went into effect July 1, 2023. 

4. How much is a golf cart permit?

The annual golf cart permit is $10 per vehicle and is voluntary.

5. When does a golf cart permit expire?

The permit is provided on an annual basis and expires one year from the issue date.

6. Do I need insurance for a golf cart?

The golf cart owner must purchase liability insurance, insuring against personal injury and damage to property relative to the operation of golf carts on city streets. This insurance must be current at all times. Proof of insurance must be presented to the city upon registration for a permit, to law enforcement officers, and the city code enforcement officer upon request.

7. Are there specific streets you cannot drive a golf cart on?

Yes, There is a list of those that includes streets within the Mears Industrial Park, Cypress Lakes Industrial Park in the ordinance page under SEC. 66-100.

Additionally, streets with a speed limit GREATER than 25 MPH cannot be used. These are also listed in the ordinance page under SEC. 66-100.

8. Does a golf cart need require specific equipment?

All golf carts operating on city streets must be equipped with efficient brakes, reliable steering, a horn, safe tires, a rearview mirror, and red reflectorized warning devices on both the front and rear.

All golf carts operating between sunset and sunrise must be additionally equipped with headlights, brake lights, turn signals and a windshield.

9. Can I cross Tampa Road or SR 580 in a golf cart?

No, it is against to law to cross Tampa Road and SR 580 in a golf cart.  

10. Are there designated parking spots for golf carts?

There are no designated parking spots for golf carts. Golf carts operated on city streets should park in public parking spaces designated for vehicle parking. Spaces identified for handicap parking may be used by golf carts that comply with the law for use of such space.

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1. Do any of the parks have parking fees?

Parking fees apply at the following parks:

• Cypress Forest Spray Park (650 Pine Ave. N.) - $5 per day Mon-Fri per car between April and October.
• Mobbly Bayou Wilderness Preserve South Support Area Beach (807 Shore Drive E.) -$5 per day per car

Oldsmar residents can purchase annual parking passes for $2.68 to avoid paying daily parking fees. The resident will need to bring their driver’s license and vehicle registration with matching addresses to Cypress Forest Recreation Center in order to purchase.

2. What is a rec card? How do I get one?

Residents and non-residents can purchase a recreation card and enjoy classes and activities for a lower price than non-recreation card holder. Residents just need to bring in their driver’s license and Oldsmar water bill to prove their residency. Residents and non-resident applicants will need to fill out our application form and pay the applicable fee. We have an interlocal agreement with Safety Harbor, Dunedin and Tarpon Springs that allows those residents the ability to act as Oldsmar residents; just bring in your valid resident rec card from one of those cities and we will honor it as our own.

3. How can I receive alerts on sport field closures?

Leisure Services uses the RAINOUT LINE to notify subscribers of sport field closures at Sheffield Park and the Oldsmar Sports Complex.

You can check field status any time by calling (813) 448-2255 and follow the options to find your park.

You can also sign up for email or text alerts via RainoutLIne.com.

Additionally, they offer Android and Apple mobile phone applications.

4. What types of programs or special events does the city offer?

The city offers a wide variety of special events and fitness, senior, children, and adult programs year-round. To find out more, see Programs and Online Registration or Leisure Services Calendar.

5. How do I sign up for an activity or program?

You can sign up for a program at the Cypress Forest Recreation Center or the State Street Center. When you visit our site, staff will ask you to fill out a Recreation Form.

6. Why are there 2 sets of rates for programs?

The majority of city programs will have 2 rates - 1 for recreation card holders and 1 for non-recreation card holders, generally 50% higher than the recreation card rate.

7. Is alcohol permitted in parks?

Alcohol is not permitted in our parks. If you wish to have an event with alcohol in our parks or facilities with alcohol, you will need to contact the Leisure Services offices at 813-749-1267 for the permitting process. 

8. Are pets permitted in the parks?

Pets are permitted in most areas of our parks. Dogs must be on a leash no longer than 6-feet. Owners are responsible in picking up and disposing of pet waste. We currently have off leash dog parks at the Mobbly Bayou Wilderness Preserve Janice Miller Bark Park and Sheffield Park.

Pet are NOT permitted on ball fields, playgrounds, spray park (splash pad), or on the sand areas of Mobbly Beach.

9. What forms of payment do you accept?

We accept cash, check, VISA or MasterCard for any payments you make with the Leisure Services Department.

10. What is the best way to stay up-to-date with new program offerings and events?

The best ways to stay up-to-date on all of our new programs and events are:

• Grab a copy of the City's tri-annual publication - Experience Oldsmar
  • Available at City Hall, Library, Cypress Forest Recreation Center
• Sign up to receive Leisure Services Newsletters - CLICK HERE to subscribe
• Call Cypress Forest Recreation Center (813-749-1152)
• Call State Street Center (813-749-1155) 
•  Follow us on Facebook, Twitter, or Instagram
• Check out our Podcasts

11. Why am I not considered a resident of the City of Oldsmar if I live in East Lake Woodlands?

East Lake Woodlands residents voted against being annexed in as part of the City of Oldsmar. Though these residents have an Oldsmar address, they are considered residents of unincorporated Pinellas County and do not pay taxes to the City of Oldsmar. Therefore, East Lake Woodlands families are not considered residents of the City of Oldsmar.

12. When is the Spray Park open?

Our Cypress Forest Spray Park is open April through November. A $5 per day parking fee is applied at this time. Residents can purchase a parking pass to alleviate those parking fees.

13. Do I need a reservation to use a picnic shelter at one of the parks? How do I get one?

While a reservation is not required to use one of the picnic shelters at our parks, it is highly encouraged. This will confirm that you have a shelter for your event with less worry that it will be taken by someone else who got there first. To rent a shelter, please visit one of our locations (Cypress Forest Recreation Center or State Street Center) with a $50 deposit and fill out the application. For more information on pricing, please see our Rental Information page.

14. Are programs open to non-residents?

YES! We love when non-residents join our programs. As a non-resident, you have two choices: 1) You can pay a slightly higher program fee (usually 50% higher than the rec card fee) or 2) you can purchase a non-resident rec card and enjoy our programs for the rec card fee. 

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1. When are site plan, variance, and conditional use applications due?

Site plan, variance, and conditional use applications are due on the 1st working day of the month.

2. When will my application be heard before a board?

The Board of Adjustment meets on the 4th Wednesday of the month. The Planning Board meets on the 2nd Wednesday of the month. Applications that require City Council approval will be heard by the City Council in accordance with their scheduled meetings.

For additional information on the various boards, please visit the City Boards and Committees webpage.

3. Do I need to submit an electronic copy of Planning application packets?

Yes. All applications require an electronic copy. The Planning and Redevelopment Department forwards the electronic copy of the application packets to various departments for review.

4. What is the zoning designation for my property?

The zoning designation for you property can be found on the Zoning Lookup.

You may also request a zoning and land use certificate https://www.myoldsmar.com/FormCenter/Planning-Redevelopment-7/Zoning-and-Land-Use-Certificate-request-165.

5. Where can I view the Oldsmar Land Development Code, Code of Ordinances and the Town Center Development Code?

These documents can be found at the Municipal Code website.

6. What is the fee schedule for planning cases?

Planning Fee Schedule

7. I would like to annex my property into the City of Oldsmar.

Any property that shares a boundary with a property already in the city is eligible for annexation. City staff will assist you in the preparation of your application. The application fee for West Oldsmar Annexations has been waived. Please contact Michele Parisano, Planning Administrator at 813-749-1137 or via email should you have any questions or need assistance with this process.

8. Where can I view the city's Comprehensive Plan?

The City of Oldsmar's Comprehensive Plan can be found on the city website.

9. What is the Town Center?

The Town Center is the City of Oldsmar's Community Redevelopment Area or "downtown". It is generally the area between Tampa Road, Bayview Boulevard, and St. Petersburg Drive. Additional information can be found on the city website Community Redevelopment Agency.

10. What is a temporary use permit?

Temporary use permits are administrative regulations intended to provide orderly and effective management of temporary land uses not provided for in the district where the proposed use is located. Such uses are often found to be necessary and desirable for limited periods of time while they might not be keeping with the intent and purpose of the land uses established in article III of this Code, if allowed on a long-term basis.

11. How much is a temporary use permit?

Fees for temporary use permits, by use and class of use, shall be established from time to time by resolution of the city council. The city manager, at his discretion, may waive the established fee for temporary uses that are city sponsored or sponsored by civic or nonprofit organizations. The city manager may, in determination for a fee waiver request, require documentation establishing an organization's civic and/or nonprofit status. A current list of fees may be obtained online Exhibit A Temporary Use Permit Fee Schedule 

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1. Is reclaimed water available in my neighborhood?

Reclaimed is available in most areas. Please check the current map for availability in your neighborhood.

2. Who do I contact?

Reclaimed Water Application and Fees

Planning and Redevelopment

(813) 749-1124

Reclaimed Water Meter Installation & Inspections

Distribution and Collection Division

(813) 749-1226

Reclaimed Water Meter Pressure

Water Reclamation Facility

(813) 749-1226

Reclaimed Water Billing

Utility Billing

(813) 855-5257

3. What is the cost of reclaimed water?

For standard size residential meters:

Reclaimed Water (where available)

Amount	Cost
Minimum first 8,000 gallons	$7.60
8,001 - 15,000 gallons (per 1,000 gallons)	$0.95
Over 15,001 gallons (per 1,000 gallons)	$1.20

Reclaimed Water Availability Fee

Amount	Cost
Where reclaimed available, but not installed	$4.39

4. Can I have both an irrigation system and a hose connection on a reclaimed meter?

Yes, but make sure any hose used with the reclaimed water meter is not used with your drinking water connection.

5. Do I have to have an irrigation system in order to get a reclaimed water meter?

No, you can get a reclaimed water meter with a hose bib connection. Make sure any hose used with the reclaimed water meter is not sued with your drinking water connection.

6. What do I do if my children or pets drink the water?

As reclaimed water does not maintain a chlorine residual, watch for the same signs as you would with any potential exposure to bacteria. For more information, it is best to consult your doctor.

7. What do I do if there is a problem with my reclaimed water pressure?

If you experience problems with your reclaimed water pressure, call the Water Reclamation Facility at (813) 749-1226.

8. Does reclaimed have any restrictions?

We currently have two levels of restrictions on reclaimed. Please visit the Reclaimed Water website at https://www.myoldsmar.com/147/Reclaimed-Water-Division for the current level of restrictions.

Dry Weather Protocol - Level 1

Possible reclaimed shut off hours: 12:00 pm to 6:00 pm daily.

Dry Weather Protocol - Level 2

Reclaimed availability schedule (Level 1 hours still in effect):

• North of Tampa Rd - Mon, Wed, Fri, Sat
• South of Tampa Rd - Tues, Thurs, Fri, Sun

9. What are the benefits of reclaimed water?

Some of the benefits include:

• Less expensive lawn maintenance
• Conserves drinking water
• Fewer watering restrictions
• Nitrogen and phosphorous in the water provide excellent fertilizers
• Can positively affect property value
• Protects the Bay by reusing water rather then discharging to the Bay

10. What are my customer responsibilities?

• Only use reclaimed water for Approved Uses
• Reclaimed water can only be connected to an isolated underground irrigation system or a secured hose bib connection
• Hose bibs must either be located in a locked box or require a special tool to operate
• Hose bibs must be clearly labeled as being nonpotable quality, with the words “Do Not Drink” in both English and Spanish, together with the approved international symbol
• By submitting a reclaimed water application, each customer gives prior consent for City personnel to inspect, remove, and secure any or all devices installed by the customer which connect to or control the reclaimed water system.

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1. Is the smoke safe?

Yes.  This method has been safely used in many communities for years.  The smoke is specially manufactured for this process.  It is not a true ’smoke,’ but rather, a highly visible mist. It will not hard you or your children, pets, or plants. It will not leave residues or stains.  The smoke dissipates within minutes of being introduced into the system.

2. Will anyone need to enter my home?

No. Using a machine, work crews will blow the smoke into the sewer system through the manholes on the street.  The smoke will fill the main line as well as any connections, then follow the path of the leak to the surface, quickly revealing the source of the problem.

3. Will the smoke enter my home?

The smoke will not enter a home if the plumbing is in good condition and if drain traps contain some water.  Outside, it is normal for smoke to be seen coming from roof vents, building foundations, manhole covers and yard cleanouts.  Smoke coming from the vents on the roofs of homes indicates to the work crew that smoke has filled all sewers.  Smoke will enter your home if the vents connected to your buildings’ sewer pipe are inadequate, defective or improperly installed, if the traps under sinks, tubs, basins, showers and other drains are dry, defective, improperly installed or missing, or if the pipes, connections and seals of the wastewater drain system in and under your building are damaged, defective, has plugs missing, or are improperly installed.

4. Is it okay to stay inside during the testing?

Yes. However, since any smoke may create minor irritations for some people with respiratory difficulties, those who have asthma, emphysema, or other breathing problems are advised to avoid direct contact with the substance.  The smoke will quickly reveal the source of any breaks or cracks in sewer lines.

5. Is there anything I should do to prepare my home for testing?

To help keep the smoke from entering the building, run or pour water into drains that aren’t used often, such as in guest bathrooms or in the garage.  Run the water for approximately one minute.

6. What if the smoke does enter my house?

If you see or smell the smoke inside your home, this could indicate that gases and odors from the sewer system also are entering.  Notify the work crew IMMEDIATELY.  Although we cannot correct any problems on private property, we can help identify the source so that you know what action to take.

7. Will the smoke set off my smoke alarm?

No, nor will it create a fire hazard.  The Fire Department will be notified in advance so they will know the difference between the testing and a true emergency.

8. Will rodents be smoked out?

No, but the smoke can help detect broken building sewers where there is a potential for rodents to enter.

9. Is there anything else I should know?

As part of the testing procedure, you may notice paint markings on the street, curbs, manholes, or grass.  These markings are a reference for the testing crew.  The paint is temporary and will disappear over time.

10. What happens if the testing locates a leak or a bad connection to public lines?

The work crew will document the information, which they will use to determine repair priorities and programs.

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1. Who may borrow?

A borrower may be a cooperative organization, corporation, partnership, or other legal entity organized and operated on a profit or nonprofit basis; an Indian tribe on a Federal or State reservation or other Federally recognized tribal group; a public body; or an individual. A borrower must be engaged in or proposing to engage in a business that will:

• Improve the economic or environmental climate
• Promote the conservation, development, and use of water for aquaculture
• Provide employment
• Reduce reliance on nonrenewable energy resources by encouraging the development and construction of solar energy systems and other renewable energy systems

2. How may funds be used?

Loan purposes must be consistent with the general purpose contained in the regulation. They include but are not limited to the following:

• Business and industrial acquisitions when the loan will keep the business from closing, prevent the loss of employment opportunities, or provide expanded job opportunities
• Business conversion, enlargement, repair, modernization, or development
• Purchase and development of land, easements, rights-of-way, buildings, or facilities
• Purchase of equipment, leasehold improvements, machinery, supplies, or inventory

3. What is the percentage of guarantee?

The percentage of guarantee, up to the maximum allowed, is a matter of negotiation between the lender and the Agency. The maximum percentage of guarantee is 80% for loans of $5 million or less, 70% for loans between $5 and $10 million, and 60% for loans exceeding $10 million.

4. What are the loan amounts?

The total amount of agency loans to 1 borrower must not exceed $10 million. The administrator may, at the administrator discretion, grant an exception to the $10 million limit for loans of $25 million under certain circumstances. The secretary may approve guaranteed loans in excess of $25 million, up to $40 million, for rural cooperative organizations that process value-added agricultural commodities.

5. What are the loan terms?

The maximum repayment for loans on real estate will not exceed 30 years; machinery and equipment repayment will not exceed the useful life of the machinery and equipment purchased with loan funds or 15 years, whichever is less; and working capital repayment will not exceed 7 years.

6. What are the interest rates?

The interest rate for the guaranteed loan will be negotiated between the lender and the applicant and may be either fixed or variable as long as it is a legal rate. Interest rates are subject to agency review and approval. The variable interest rate may be adjusted at different intervals during the term of the loan, but the adjustments may not be more often than quarterly.

7. Is collateral required?

Yes. Collateral must have documented value sufficient to protect the interest of the lender and the agency. The discounted collateral value will normally be at least equal to the loan amount. Lenders will discount collateral consistent with sound loan-to-value policy.

8. Annual renewal fee?

The annual renewal fee is paid once a year and is required to maintain the enforceability of the guarantee as to the lender.

The rate of the annual renewal fee (a specified percentage) is established by Rural Development in an annual notice published in the Federal Register, multiplied by the outstanding principal loan balance as of December 31 of each year, multiplied by the percent of guarantee. The rate is the rate in effect at the time the loan is obligated and will remain in effect for the life of the loan.

Annual renewal fees are due on January 31. Payments not received by April 1 are considered delinquent and, at the Agency discretion, may result in cancellation of the guarantee to the lender. Holders' Right will continue in effect as specified in the Loan Note Guarantee and Assignment Guarantee Agreement. Any delinquent annual renewal fees will bear interest at the note rate and will be deducted from any loss payment due to the lender. For loans where the Loan Note Guarantee is issued between October 1 and December 31, the first annual renewal fee payment will be due January 31 of the second year following the date the Loan Note Guarantee was issued.

9. Where should applications be filed?

Complete applications should be sent to the USDA Rural Development State Office for the project location. A list of offices and additional information can be obtained online.