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1. Who is eligible to participate?
2. Will I still receive a monthly utility bill?
3. When will the automatic payments begin?
4. What if I don’t agree with the amount on my statement?
5. Is there a charge for this service?
6. What if I wish to change my automatic payment method?
7. Is my bank and credit card information safe and secure?
8. What if my automatic payment is rejected?
9. How do I stop participating in the Automatic Payment Program?
10. Who do I contact with questions or for more information?
11. What website browser versions do I need to have?